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Data & Security

1. Our Promise to You

At Maxie, we treat your family's information like it's our own: safe, private, and handled with care.

We build security into every part of Maxie so you can focus on family life, not worry about data leaks.

🔍 2. How We Process Data

We collect and process personal data only for purposes that keep Maxie running smoothly:

  • Managing family events, tasks, and reminders
  • Syncing with connected calendars (like Google Calendar)
  • Sending you notifications and updates

Our legal basis under UK GDPR:

  • Contract – for the data we need to deliver Maxie's core features
  • Consent – for optional features like birthdays or connected calendar data
  • Legitimate Interests – for things like security monitoring and app performance improvements

🤝 3. Our Trusted Service Providers (Subprocessors)

We work with a small set of vetted providers, bound by contracts to handle data securely and only for Maxie's purposes:

Provider Purpose Location & Safeguards
Supabase Hosting & database EU – strong encryption & EU data centres
Google APIs Calendar sync Global – SCCs or adequacy decisions
OpenAI Natural language event parsing US – Standard Contractual Clauses (SCCs)
Resend Email delivery US – SCCs

🛡 4. Security Measures

We follow a "security by design" approach:

  • Encryption – Data is encrypted at rest and in transit
  • Row-Level Security (RLS) – Ensures only your family members see your data
  • Access Controls – Strict limits on who can access what, with audit logs
  • Private File Storage – Files are stored in secure buckets with signed URLs for temporary access
  • No Public Exposure – Child-related information is never public by default

🌍 5. Data Transfers Outside the UK/EU

When we work with providers outside the UK/EU (like OpenAI or Resend), we use Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner's Office to make sure your data gets the same legal protection it would here.

📬 6. Contact Us

Questions about our security or data handling?

Email privacy@maxie.family — we're happy to explain how we keep your data safe.