Data & Security
1. Our Promise to You
At Maxie, we treat your family's information like it's our own: safe, private, and handled with care.
We build security into every part of Maxie so you can focus on family life, not worry about data leaks.
🔍 2. How We Process Data
We collect and process personal data only for purposes that keep Maxie running smoothly:
- Managing family events, tasks, and reminders
- Syncing with connected calendars (like Google Calendar)
- Sending you notifications and updates
Our legal basis under UK GDPR:
- Contract – for the data we need to deliver Maxie's core features
- Consent – for optional features like birthdays or connected calendar data
- Legitimate Interests – for things like security monitoring and app performance improvements
🤝 3. Our Trusted Service Providers (Subprocessors)
We work with a small set of vetted providers, bound by contracts to handle data securely and only for Maxie's purposes:
| Provider | Purpose | Location & Safeguards |
|---|---|---|
| Supabase | Hosting & database | EU – strong encryption & EU data centres |
| Google APIs | Calendar sync | Global – SCCs or adequacy decisions |
| OpenAI | Natural language event parsing | US – Standard Contractual Clauses (SCCs) |
| Resend | Email delivery | US – SCCs |
🛡 4. Security Measures
We follow a "security by design" approach:
- Encryption – Data is encrypted at rest and in transit
- Row-Level Security (RLS) – Ensures only your family members see your data
- Access Controls – Strict limits on who can access what, with audit logs
- Private File Storage – Files are stored in secure buckets with signed URLs for temporary access
- No Public Exposure – Child-related information is never public by default
🌍 5. Data Transfers Outside the UK/EU
When we work with providers outside the UK/EU (like OpenAI or Resend), we use Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner's Office to make sure your data gets the same legal protection it would here.
📬 6. Contact Us
Questions about our security or data handling?
Email privacy@maxie.family — we're happy to explain how we keep your data safe.